Privacy Policy

This page explains how Greenstone Outdoor Solutions handles information submitted through our website or supplied when you contact us about outdoor maintenance and landscaping services.

Information you share

When you request a quote, we may receive your name, email address, phone number, suburb, service preferences, message and any photos or documents you choose to attach. We may also receive information you provide by phone or email.

How we use it

We use your information to respond to enquiries, assess work, prepare quotes, communicate about services and manage related customer records. Please avoid sending sensitive personal or financial details that are not necessary for your enquiry.

Form processing and third parties

Our website enquiry form uses the third-party service our secure form-processing service to forward submissions and attachments to our business email. The form provider and email provider may process information as part of delivering your enquiry. You can review our secure form-processing service’s privacy information or contact us by phone instead if you prefer not to submit through the website.

Photos and documents

Photos and documents are requested only to help us understand the work. Please avoid including identifiable people, private documents, vehicle registration details or house numbers unless they are needed to discuss the job. We do not publish customer-supplied photos as project examples without appropriate permission.

Storage, access and requests

Enquiry emails and related records may be stored in our business email and records systems for as long as reasonably needed to deal with an enquiry, provide services or meet applicable requirements. You can contact us to ask about information you have provided, request a correction or discuss deletion where practicable.

Website resources

Our site uses Google Fonts, which may involve requests to Google when you visit. Your hosting provider may also process basic technical information to deliver and secure the website. We do not currently include a separate advertising analytics tracker in these website files.

Contact

Greenstone Outdoor Solutions
ABN 53 275 867 994
Phone: 0432 477 978
Email: [email protected]

Last updated: 19 October 2026. This policy should be reviewed if the website’s forms, hosting, analytics or business practices change.

Website enquiries are intended to be processed through Cloudflare security verification and a third-party email delivery provider (Resend) before reaching our business inbox. Customer information and attachments may be retained by those services and our email provider according to their policies. This form is not active until deployment and verification are complete.